EMT Practice Test

1. Question Content...

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Question1: Alpine Energy has just purchased Salesforce Maps and plans on deploying it to their field sales users for route planning and optimization. What two actions should the Admin do to ensure their Salesforce records plot in the correct location on the map?

Question2: A client is using Enterprise Territory Management. What type of report should a Consultant recommend and what field should they use for unit assignment when creating a data set?

Question3: Which feature would require purchasing Salesforce Maps Advanced7

Question4: Which two permission sets must an admin assign to sales rep to enable their location tracking?

Question5: Which two permissions must be assigned to the Permission Group the user belongs to when a user needs the ability to create a Custom Data Layer from a CSV file?

Question6: An administrator wants to ensure that a record is created for a custom object named "Appointments" while creating a new visit plan for Maps Advanced. What must the administrator do first to ensure the record is created?

Question7: What are two ways to select all of the containers in a particular state or province in Territory Planning?

Question8: In which two ways can a rep update the hours they can be on the road when using Maps Advanced?

Question9: A user plots a Marker Layer on a mobile device and notices a handful of missing markers compared to when the user plotted the same Marker Layer on desktop. What two reasons are most likely to cause this discrepancy?

Question10: What factor does the optimization engine take into account in Territory Planning?

Question11: A delivery agent needs to visit 124 customers in one workday but when they try to optimize the route they keep running into an error. What could be the cause of the error?

Question12: A client uses account owners as the primary method of territory assignment and has low influx of new accounts. The clients territories are not geographically contiguous. Which publish method should a Consultant recommend in Territory Planning?

Question13: Alpine Energy wants to make sure their reps are only focusing on marketing qualified leads in the field. How can this be achieved in Maps Advanced?

Question14: The team at Alpine Energy uses Maps Advanced and is planning to do a targeted sales calls in the field for a new product launch. They want to try to maintain standard cadences with their customers, but their priority is to visit certain subsets of customers at least one time in conjunction with their marketing campaign. What should they do?

Question15: Alpine Energy realigns its sales territories quarterly and saves a copy of the final alignment published during each planning cycle. At the start of the next quarter, planners for the company want to avoid redrawing the existing territory boundaries every time they create a new data set and alignment. Which Territory Planning feature could Alpine Energy use to accomplish this?

Question16: Which permission level should an admin review if a user is able to view but not able to export a list of markers from Salesforce Maps?

Question17: The company has the requirement to highlight the Preferred Pronoun information for their Contact records. Their reps are using Salesforce Maps to visualize the locations of company's Contacts before reaching out to them. How can the Preferred Pronoun field for each Contact record be exposed inside the Maps app?

Question18: Sales Management has requested the ability to compare the actual distance traveled to the distance submitted by each Sales Rep for reimbursement. Which Maps Live Tracking object should the Admin include in a Salesforce Report to see the total distance traveled each day by a Sales Rep?

Question19: After a fresh Salesforce Maps installation in the client's org, the users are not able to plot more than 5000 records on Desktop using their Account based marker layers. Which two options could be the cause of this behavior?

Question20: Alpine Energy wants to ensure its sales reps' homes are located within the boundaries of their respective territories whenever they run an optimization. Which Territory Planning feature should a Consultant recommend?

Question21: A Marker Layer has been created to display all open opportunities and the results are not as expected. How can a user test this marker layer to ensure Salesforce Maps is displaying the correct number of results?

Question22: Users would like to display closely-related markers colored according to their density. What render mode would provide this functionality?

Question23: How can an Admin ensure all Maps Users can see each other's Routes and Schedules?

Question24: What feature in Salesforce Maps would allow a sales rep to view household demographic data in the US?

Question25: The marketing team would like to determine the best location for an upcoming customer event and add customers to a marketing campaign. How can Salesforce Maps help marketing teams with this initiative?

Question26: Alpine Energy's admin made a few changes to the active Live Daily Summary configuration and would like to apply the changes to historical summary information For how many days in the past can the admin re-generate Daily Summaries?

Question27: Alpine Energy uses Sales Representatives to help plan field visits for reps in the field. How might they best use Maps features to assist them in this task?

Question28: The Sales Team would like to see all of their accounts identified on the map in Rank order based on Annual Revenue. What are two methods an admin should use to accomplish this request?

Question29: Which two options does an admin have when defining the Visit Duration in a Maps Advanced Visit Plan?

Question30: How can a Sales Rep set their office address as the default start and end location for new Routes within Salesforce Maps?

Question31: When using the Maps application in mobile, the Take Me There option always launches Google Maps to navigate to selected locations. How would the user switch the default GPS application to Waze?

Question32: Sales Managers have requested the ability to see the five most recent Opportunities when a Sales Rep selects a pin from an Account Marker Layer. How should the developer design the Account Marker Layer to meet this requirement?

Question33: A user wants to publish a newly optimized alignment to Salesforce Maps. When the Publish button is clicked, Salesforce Maps is not visible as an option. What would cause this?

Question34: Bill is the administrator setting up Maps Advanced for Alpine Energy. Which two factors should an admin keep in mind during the oAuth process when setting up Maps Advanced?

Question35: An organization requires sales reps utilize Salesforce Maps "Check in" and "Check out". A lot of sales reps have open tasks, they often forget to check out of a task when leaving an appointment. What steps can an admin take to ensure users do not forget to check out of a task using out of the box functionality?

Question36: A sales team is deciding whether to plan client visits using Routes or Schedules. Which two factors would cause them to use Schedule?

Question37: Alpine Energy's admin has been asked to configure Stop Associations for Live Daily Summaries. The business has requested that stops only be associated to open Leads. What should the admin do to meet this requirement?

Question38: A client has a few key accounts that they do not want to change during optimization in Territory Planning. What are two options a Consultant should recommend?

Question39: A Sales Manager is meeting with an enterprise customer that wants to implement Salesforce Maps with Territory Planning. In addition to Account data stored in Salesforce, the customer has legacy attribute data stored externally that relates to specific Accounts. Which three options does the customer have to create this Data Set?

Question40: The newly created visit plan fails and doesn't populate any visits in the user's calendar. Which three areas could be the cause of the failure?

Question41: During a Salesforce Maps solution implementation project, how does one differentiate defining vs designing customer user stories?

Question42: Universal Containers client's data is only in states East of the Mississippi River in the United States. Universal Containers does not handle any customers or clients not included in that list of states. What is the simplest way to ensure that Universal Containers will only plan territories for states they do business in?

Question43: A customer would like to create an alignment based on a territory model exported from another system. The records are not importing, with an error indicating "Some records did not import". Which two steps should the user take to resolve the error?

Question44: How can an Admin enable Sales Reps to log a task on an account within the Map view from their mobile device?